OUR VISION

To be transformational in people’s lives.

OUR MISSION

To lead our patients to embrace change through improved function and performance and show what is uniquely possible for them.

OUR VALUES

Transformation – We strive to be transformational in every way we practice optometry as well as transformational in seeking significant changes for those who we see.

Authenticity – We walk the talk and deliver on our promises. We offer treatments and guidance with integrity and from a position of caring in a professional, truthful and practical manner.

Nurture – We believe evolution can only occur in a nurturing, family environment. We foster open and honest discussion amongst team members and patients.

Intuitive Innovation – We always strive to intuitively innovate for our patients, the treatments we provide and the technology available. We challenge the status quo and proactively seek out opportunities for improvement.

Learn more about our team and our patient care promise, or contact our Bondi or Mosman practice with a question.

Clear information helps patients take part in decisions. For a practical example, our SVO article on choosing glasses, lenses and frames explains questions to ask about options, fit, pricing and aftercare.

Questions about our values

What are Smart Vision Optometry’s four values?

Our stated values are Transformation, Authenticity, Nurture and Intuitive Innovation. They describe the practice’s aims for patient communication, teamwork and improvement; they are not a guarantee of an individual clinical outcome.

How can I discuss these values in relation to my care?

Ask the team to explain a recommendation, its purpose, available alternatives and what follow-up is proposed. You can also raise a concern or share feedback directly with the Bondi or Mosman practice. Our Patient Care Promise describes our published service commitments.